Privacy Policy

At SOHEL, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or purchase products from us. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing information, and any other details you provide when creating an account or making a purchase.
  • Payment Information: Credit card details and other payment data required to process your order.
  • Automatically Collected Information: We automatically collect information like your IP address, browser type, and website usage when you visit our site.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders and deliver the products you purchase.
  • Customer Support: To provide customer service and support, including responding to inquiries and addressing issues.
  • Marketing: To send promotional materials, special offers, and updates if you have opted to receive such communications.
  • Improving Our Website: To analyze usage patterns and improve our website’s functionality and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist with payment processing, order fulfillment, marketing, and website maintenance.
  • Legal Obligations: We may disclose your information if required by law, legal process, or government request.

4. Data Security

We take the security of your personal data seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your personal data, subject to certain conditions.
  • Withdraw consent for receiving marketing communications at any time.

To exercise any of these rights, please contact us at support@sohel.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website.

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